To create an account, click the "Register" button on our homepage. Fill in your personal details including name, email, date of birth, and address. You must be at least 18 years old to register. After submitting, you'll receive a verification email to activate your account.

Account verification requires submitting proof of identity (passport, ID card, or driving license) and proof of address (utility bill or bank statement dated within 3 months). Go to My Account > Verification to upload your documents. Verification is typically completed within 24-48 hours.

Click "Forgot Password" on the login page and enter your registered email address. You'll receive a password reset link within minutes. If you don't receive it, check your spam folder or contact support.

Yes, you can change your email by contacting our support team. For security purposes, you'll need to verify your identity before the change can be processed.

To close your account, contact our support team or use the self-exclusion feature in your account settings. Before closing, ensure you've withdrawn any remaining balance. Account closure is permanent and cannot be reversed for the exclusion period.