Terms of Service

Last Updated: January 2025

Welcome to Assos365. These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and services (collectively, the "Services"). Please read these Terms carefully before using our Services.

1. Acceptance of Terms

By accessing or using Assos365 Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using our Services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Services following any changes constitutes acceptance of the modified Terms.

2. Eligibility Requirements

To use Assos365 Services, you must:

• Be at least 18 years of age (or the legal gambling age in your jurisdiction)
• Have the legal capacity to enter into a binding agreement
• Not be located in a jurisdiction where online gambling is prohibited
• Not be self-excluded from gambling services
• Not be acting on behalf of another person
• Provide accurate and truthful information during registration

We reserve the right to verify your identity and age at any time. Failure to comply with verification requests may result in account suspension or termination.

3. Account Registration

To access certain features of our Services, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach
• Maintain only one account per person

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.

4. Betting Rules and Regulations

All bets placed through Assos365 are subject to our Betting Rules, which form part of these Terms:

• All bets are final once confirmed and cannot be cancelled except as permitted by our rules
• We reserve the right to refuse or limit any bet at our discretion
• Maximum payouts apply as specified in our rules for each sport and market
• Odds are subject to change until the moment a bet is accepted
• In case of obvious errors in odds, we reserve the right to void affected bets
• Settlement of bets will be based on official results from recognized governing bodies

For detailed betting rules specific to each sport and market, please refer to ourRules page.

5. Deposits and Withdrawals

All financial transactions are subject to the following conditions:

5.1 Deposits

• Minimum and maximum deposit limits apply as displayed on our platform
• Deposits must be made from a payment method registered in your name
• We do not accept third-party payments
• Funds must be from legitimate sources

5.2 Withdrawals

• Withdrawals are processed within the timeframes stated on our platform
• Verification documents may be required before processing withdrawals
• Withdrawals must be made to the same payment method used for deposits where possible
• We reserve the right to conduct security checks before processing withdrawals
• Minimum withdrawal amounts apply as specified on our platform

6. Bonuses and Promotions

All bonuses and promotions offered by Assos365 are subject to specific terms and conditions:

• Bonuses are intended for recreational players only
• Each promotion has specific wagering requirements that must be met before withdrawal
• Only one bonus can be active at a time unless otherwise stated
• Abuse of promotional offers will result in forfeiture of bonuses and potential account closure
• We reserve the right to modify or cancel promotions at any time
• Detailed terms for each promotion are available on the respective promotion page

7. Responsible Gaming

Assos365 is committed to promoting responsible gambling. We provide several tools to help you manage your gambling activity:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Loss Limits: Set limits on how much you can lose over a period
• Time Limits: Set session time reminders
• Self-Exclusion: Temporarily or permanently exclude yourself from our services
• Reality Checks: Receive notifications about your playing time

If you believe you may have a gambling problem, please visit ourResponsible Gaming pageor contact support for assistance.

8. Prohibited Activities

The following activities are strictly prohibited when using Assos365 Services:

• Creating multiple accounts or using another person's account
• Using automated systems, bots, or software to place bets
• Colluding with other users to gain unfair advantage
• Exploiting technical errors or vulnerabilities
• Money laundering or fraudulent activities
• Match-fixing or using insider information
• Abusing bonuses or promotional offers
• Threatening or harassing our staff or other users
• Any activity that violates applicable laws or regulations

9. Intellectual Property

All content on the Assos365 platform, including but not limited to text, graphics, logos, images, software, and trademarks, is the property of Assos365 or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written consent.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by ourPrivacy Policy, which forms part of these Terms. By using our Services, you consent to the collection and use of your information as described in the Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by law:

• Assos365 provides Services on an "as is" and "as available" basis
• We do not guarantee uninterrupted or error-free service
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the balance in your account at the time of claim
• We are not responsible for losses due to technical failures or events beyond our control

12. Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time if:

• You breach any provision of these Terms
• We suspect fraudulent or illegal activity
• You fail verification checks
• We are required to do so by law or regulation
• You request self-exclusion
• Your account remains inactive for an extended period

Upon termination, any balance in your account will be handled in accordance with our policies and applicable regulations.

13. Dispute Resolution

If you have a dispute regarding any bet settlement or other matter:

1. First, contact our Customer Support team via our Contact page
2. If unresolved, submit a formal complaint through our Complaints Procedure
3. If still unresolved, you may escalate to our independent dispute resolution service

We aim to resolve all disputes fairly and promptly. All decisions by our management team regarding disputes shall be final.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Curacao. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of Curacao.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: